Knot Anymore’s last day at ABIA was 12.31.18. Here’s what happened:
In April 2002, Knot Anymore partnered with the City of Austin to pilot chair massage at ABIA. We opened with two massage chairs, a few brave therapists and our fingers crossed that it would succeed. And succeed it did! Over the next 16 years, we built a thriving and successful business, adding happy massage therapists, devoted customers and new and unique service offerings (including foot massage and acupuncture!) eventually growing to three vibrant and bustling locations in the terminal.
In 2016 the city issued a Request for Proposals for the massage concession at ABIA. Of the four responding companies, Knot Anymore was the only local brand. In December, 2017, Austin City Council voted to award the contract to XpresSpa - a multinational chain of airport spas. We closed our doors at ABIA on 12.31.18 and we have no affiliation whatsoever with the new enterprise operating out of our old locations.
We strongly disagree with the choice made by the Airport and City Council and wish the outcome had been different:
We were able to say “goodbye” to many of you - but we didn’t get a chance to tell each of you this story. What saddens us the most is that you may find us missing from ABIA and think we either went out of business (not true!) or left the airport willingly (also not true!). To this day, our deep concerns about the awarding of this contract persist.
From the bottom of our hearts, thank you for your patronage over the years. We wish you safe and stress-free journeys. When you are not traveling, drop by our walk-in locations for a chair massage (and no TSA checkpoint beforehand!) But most of all, please keep in touch!
-Your friends at Knot Anymore